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AM Survey 2004

Assessment of the Administrative Mechanism
Survey of Title I Bidders
Background
The Ryan White CARE Act mandates that Planning Councils assess the efficiency of the administrative mechanism (i.e., how quickly the grantee and master contractor get Title I funds out to the community). The NY EMA's assessment has two components: 1) oversight of spending rates by the Finance Committee; and 2) a survey of providers that focuses on the procurement process to try to identify areas that might result in a delay in allocating Title I funds. [As reported at the June 2004 Planning Council meeting, the Finance Committee was very pleased with the record spending rate for FY 2003 and commended DOHMH and MHRA for their exemplary work.]

In 2003, Community Co-chair Noemi Nagy headed a sub-committee to revise the survey, which was subsequently approved by the Executive Committee. This year's survey focused on the FY 2004 RFP, which was released in December 2003. The survey was sent to all agencies that received notification of the RFP. 120 RFPs were picked up from MHRA and 51 proposals were submitted. The survey asked about the clarity of the RFP, the helpfulness of the pre-proposal conference, the helpfulness of the master contractor during the RFP process, the amount of time needed to respond to the RFP and knowledge of the grievance procedure for issues concerning the administrative mechanism.

The survey was mailed out in mid-June, and respondents had about one month to reply. 26 responses to the survey were received, of whom 13 had attended the pre-proposal conference and 8 responded to the RFP.

Summary of Results
Of the respondents, half had attended the pre-proposal conference. 31% of respondents submitted proposal, 87% of whom had submitted a Title I proposal previously.

The results of the survey show that, overall, the respondents were very satisfied with the clarity of the RFP, the helpfulness of the bidder's conference and MHRA's assistance, and the amount of time needed to respond.

On a scale of 1 ("not at all clear/helpful") to 7 ("extremely clear/helpful"), respondents rated at 5 or 6 all aspects of the RFP, the pre-proposal conference and the master contractor's assistance.

Only 13% of respondents to the RFP were aware of the procedure for filing a grievance related to the administrative mechanism, which suggests that the master contractors could make that information more explicit in future RFPs.

The survey allowed for individual comments, which provided some additional insights that we are sharing with the grantee and master contractor. In particular:

  • The proposal evaluation process was not clear.
  • Post-proposal feedback could be more helpful.
  • Many potential proposers did not apply because they did not think that funds would be available, and writing a proposal is too time consuming. Of course, as it turned out, funding was available, and thus some providers lost the opportunity to apply.
Assessment of the Administrative Mechanism
RESULTS: Survey of Title I Bidders
Questions for agencies that considered responding to a Title I RFP

Please answer the following questions as they relate to your experience with the RFP for Ryan White Title I Year 14 (FY 2004) Services released on December 5, 2003.

Agency Name: Contact Person for Consumer Advisory Board (CAB):
Phone #: E-mail:
What percentage of your CAB (Consumer Advisory Board) do PLWAs represent?   
1. On a scale from one to seven, where 1 is equal to "Not at all clear" and 7 is equal to "Extremely Clear," please rate the clarity of the following parts of the RFP:

1=Not at All Clear 7=Extremely Clear
A. The instructions for completing the written portion of the proposal (A) 1 2 3 4 5 6 7
B. The instructions for what documents needed to accompany the proposal (B) 1 2 3 4 5 6 7
C. The instruction for the actual submission of the proposal (C) 1 2 3 4 5 6 7
D. The requirements to be eligible to receive funding under the RFP (D) 1 2 3 4 5 6 7
E. The description of the services to be provided (E) 1 2 3 4 5 6 7
F. The proposal evaluation process (F) 1 2 3 4 5 6 7
What specifically of the above sections was not clear:


2. Did you or someone from your agency attend the pre-proposal conference held on December 15, 2003 at 125 Worth Street?

Yes » GO to question 3 No » SKIP to question 4


3. How helpful was the information provided at the pre-proposal conference? (Please select one)

1=Not at all helpful 7=Extremely Helpful
1 2 3 4 5 6 7


4. Did you or someone from your agency contact MHRA/HIV Care Services or Westchester County Department of Health with questions about the RFP during the writing period?

Yes » GO to question 5 No » SKIP to question 6


5. How responsive was MHRA/HIV Care Services or Westchester County Department of Health to your inquiry? (Please select one)

1=Not at all helpful 7=Extremely Helpful
1 2 3 4 5 6 7


6. Was enough time given to prepare response(s) to the RFP?

Yes, enough time to prepare No, not enough time to prepare


7. Did your agency submit a response to the RFP?

Yes » SKIP to question 9 No » GO to question 8 to finish survey


8. If you did not respond to the RFP, what were the factors that prevented you from submitting a response to the RFP (e.g. required expertise with specific populations)?
STOP HERE if you did not submit a response. Thank you for your participation. Please return the survey to the Office of AIDS Policy Coordination (information below).
9. Was this the first time your agency submitted a response to a Ryan White Title I RFP?

Yes » GO to question 10 No » SKIP to question 11


10. How easy was the RFP process?

1=Not easy at all 7=Extremely easy
1 2 3 4 5 6 7


11. Was your agency awarded a contract from the Year 14 RFP?

Yes No


12. Are you aware of the procedure for filing grievances about the administrative mechanism?

Yes No Not applicable


13. Have you ever used the procedure for filing grievances about the administrative mechanism?

Yes No Not applicable


14. Were you satisfied with the procedure for filing grievances about the administrative mechanism?

Yes No Not applicable


15. Please write any additional comments that you have concerning your experience with the Title I RFP and/or contracting process.